Shipping Policy

All orders received before 12pm, Monday to Friday, are processed and despatched within the next working day on a premium delivery service with tracking. If you require tracking updates, please contact us via the chat in the bottom right hands corner. If you are ordering parts and they are not available in our European warehouse then a shipping cost will automatically be added for shipping from the UK, please note that delivery from the UK may take between 3–5 working days.

Prices displayed in the store are inclusive of Croatian VAT.

SHIPPING CHARGES

Croatia Mainland:

• €32.50 for all order values less than €150
• €20.00 for large parcel smokers (Original 4 Rack Smoker BS611EU & Digital 4 Rack Smoker BTDS76CE) 
• €60.00 for palletised smokers (Digital 6 Rack Smoker BTDS108CE, The P10 Pro Smoker BS1019EU, The Raven BS1120BTCE)

If you are located on an Island, please contact us for a shipping quote as a surcharge will apply prior to sending your order. 

If you require any more information then please do not hesitate to contact us using the chat function on the website or telephone.